# Connect Shopify

> Show each customer's Shopify orders beside their chat, and send order updates on WhatsApp automatically.

Source: https://docs.soosh.io/guides/integrations/connect-shopify/

## Before you start

- Owner or admin role in Soosh
- Your store's `myshopify.com` address, and a Shopify login that can install apps

## Connect the store

1. Go to [**Settings > Integrations**](https://app.soosh.io/settings/integrations) and click **Shopify**.
2. In **Store address**, enter your `myshopify.com` address, like
   `blue-lotus-fashion.myshopify.com`. Not your own domain: find it in Shopify
   under **Settings > Domains**.
3. Click **Connect store**.
4. In Shopify, approve the connection. You come straight back to Soosh.

*Picture: The Shopify page with the store address blue-lotus-fashion.myshopify.com entered and the Connect store button*

## Result

Soosh says **Store connected**, and orders from the last 60 days sync. New,
paid, shipped and cancelled orders arrive as they happen. Each order is
matched to the chat with the same phone number, and agents see it under
**Orders** in the chat's contact panel, with **Track** and **Open in
Shopify**.

One store can be connected per workspace.

## Send order updates automatically

Under **Automated messages**, set up any of: **Order confirmation**,
**Payment confirmed**, **Order cancelled**, **Tracking available** and
**Abandoned checkout reminder**.

1. Click the message and choose an approved **Template** for it.
2. Fill the template's variables with order details, like **Customer's first
   name**, **Order number** or **Tracking link**.
3. Optional: enter your own number and click **Send test**.
4. Click **Save**. It says **Saved. It's on.**

**Recent messages** under each one shows what was sent, and what failed.

## Related

- Guide: [Create a template](https://docs.soosh.io/guides/templates/create-a-template/)