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How-to guideCampaigns

Send a campaign to an uploaded list

Send a campaign to numbers from a spreadsheet or your phone's contacts, even if they aren't contacts in Soosh yet.

5 minutesOwners and adminsUpdated

Before you start

Section titled “Before you start”
  • Owner, admin or manager role in Soosh
  • An approved template
  • The list as an Excel (.xlsx), CSV or contacts (.vcf) file, with a column of phone numbers. Any column names and order work.

Add the list

Section titled “Add the list”

  1. Start the campaign: go to Campaigns, click Create campaign, enter a name, choose the template and click Continue.

  2. In the Add recipients window, choose Upload a file, then drop the file in the box or click it to choose one. To paste rows from Excel or Google Sheets instead, choose Paste list.

  3. Check Phone number column and Name column. Soosh guesses them; change them if it guessed wrong.

  4. If some numbers have no country code, enter it under Country code for numbers without one, like 91 for India.

  5. Click Next.

  6. For each variable in the message, choose the column that fills it, like Name. The phone on the right shows the message as each person gets it. Click Next.

  7. Check the summary, then click Add, and Done.

Not sure how to lay the file out? Click Download sample CSV for a file with the right columns for this template.

Result

Section titled “Result”

The window says how many people were added, and why any rows were skipped: repeated numbers, invalid numbers, numbers missing a country code, people who opted out of marketing (for a marketing template), or rows with an empty variable. Then send or schedule the campaign as usual.

Section titled “Related”