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Set up a product catalog

Create a catalog for a WhatsApp number and add the products customers can browse and order.

3 minutesOwners and adminsUpdated

A catalog belongs to one WhatsApp number. Anything you do on Settings > Catalogs (opens Soosh in a new tab) happens in WhatsApp too: creating or deleting a catalog, and adding, changing or deleting a product.

  1. Go to Settings > Catalogs (opens Soosh in a new tab) and click New catalog.
  2. Enter a Name and choose the WhatsApp number.
  3. Click Create.

Already made catalogs in Meta Commerce Manager? Click Get from WhatsApp instead. If you have more than one number, choose one and click Get catalogs. Soosh adds the catalogs connected to it and updates their names.

  1. On Settings > Catalogs (opens Soosh in a new tab), click the catalog.
  2. Click Add product.
  3. Enter a Name and a Price. Currency is a 3-letter code, like USD or INR.
  4. Optional: add a Description, a link to the Product page, an Image address and a SKU.
  5. Click Add.

To change a product, click the pencil next to it. The SKU can’t be changed once the product is added.

Click the bin next to the catalog on Settings > Catalogs (opens Soosh in a new tab), then Delete. It’s deleted in WhatsApp too, with all its products, and customers can no longer order from it.