Before you start
Section titled “Before you start”- A Soosh account that an admin added for you, with the same email as your Google or company account
- If you were given a temporary password: sign in with it once and set your own password first
Sign in
Section titled “Sign in”- Go to app.soosh.io.
- Click Continue with Google, or Continue with your company’s sign-in if you see it.
- Sign in there. You come straight back to Soosh, signed in.
The first time, Soosh links that sign-in to your account.
If it doesn’t work
Section titled “If it doesn’t work”| Message | What to do |
|---|---|
| User not found. Ask your workspace admin to add you. | Your email isn’t in any workspace. Ask an admin to add it. |
| Email domain not allowed | Use the company account your workspace allows. |
| This account is not linked to this identity provider | Sign in the way you usually do, with your password. |
| Sign in with your temporary password and set your own password before using single sign-on | Do that once, then single sign-on works. |
Which sign-in buttons appear is set up by Soosh, not by your workspace.