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How-to guideTemplates

Add an image, video or document

Put a picture, video or PDF at the top of a template, like a sale banner or an invoice.

3 minutesOwners and adminsUpdated

The file you add here is a sample for Meta to review. You choose the real file each time you send the template, so one template can carry a different banner or invoice every time.

Add the header

Section titled “Add the header”

  1. Open the template, or create one. You can’t change a template while Meta is reviewing it.

  2. Under Header, choose Image, Video or Document.

  3. Click Choose and pick a sample file:

    • Image: JPEG or PNG, up to 5 MB.
    • Video: MP4, up to 16 MB.
    • Document: PDF, up to 100 MB.

  4. Click Upload. It says Uploaded when it’s done.

  5. Click Create, or Save.

    Open in Soosh

Result

Section titled “Result”

The Live preview shows the header above the message. Meta needs the sample: without one, Soosh won’t save the template.

When you send the template in a campaign, the campaign asks for the Header file to send.

Section titled “Related”